Delivery Times & Tracking
DELIVERY TIMESAt RA-mazing.com we endeavour to get your products to you in a timely and cost efficient manner so you can save as much as possible.
Unless you selected an item with Express DHL Shipping, we ask that you allow up between 2 & 4 weeks for delivery. This time is based on a couple of variables.
- Demand of the product and;
- which warehouse we ship from,
- Seasonal demand. [ ie. the lead-up to Christmas. ]
Standard shipping is currently around 3 weeks average delivery time.
Express Shipping (with either DHL or FedEx, when available) is between 10 and 14 days
Some orders will be shipped in separate packages. This is for a few reasons:
- As above, high demand products may take a little longer to fulfil, so an item that can be fulfilled faster will be shipped separately,
- Some countries will charge import fees for deliveries over a certain amount/size, so reducing package size and cost will get around this issue,
- Cost, sometimes stated on package is less than you were charged, for the same reason.
Most products will come with a tracking number, so you can follow your delivery.
Sometimes this tracking will only be available once the product has reached your country.
If after 2 weeks your tracking number isn't showing where your product is, and you have concerns, please feel free to contact us, via the messenger button (fastest response) on this website, our contact page or;
Depending on your timezone/time of day/night, we will usually respond within 15 - 30 minutes.
Items that Do Not come with tracking numbers.
At this point in time (1st Oct 2016) the only items that do not come with a tracking number are phone-cases. Again this is for cost of shipping, so we can pass on the savings to you.
If you haven't received your order after 28 days (4weeks) do not hesitate to contact us. This may simply be due to high demand, slow postal service due to holidays (such as Christmas etc...).
Thank you for visiting
We hope this page has been helpful. We at RA-mazing strive to produce 'Amazing' and Original products/product designs that you will fall in love with a 100% customer satisfaction.
Thank you for your visiting and Please feel free to like our Facebook Page, Follow our Instagram Page (Links at the bottom of the Page) leave a comment and showcase the Product you received.
Here is a quick video of our production facility :
the RA-mazing team.